This morning,Elliot woke me up at 6.30 am.We both going to send our van to dealership to diagnose the problem.On the way,my van die on me.I'm just 2 miles away from the dealership.The alternator dead yesterday and today the battery give out as well.We try to jump up my van using Elliot car ,but the battery is completely dead.Elliot use his car to push my van all the all to the dealership.Well,luckily the traffic is not too bad.At the dealership parking lot,I quickly jump down from my van and take a look at the bumper.I'm so horrified that there is 3 spots dented on it.This bumper is the second bumper replaced to the original .The original bumper was hit in an accident just after a month old.Last summer ,we decided to get a van for family use.While I was driving to portjefferson,a joker hit me at the red light stop.He fall asleep while we driving 5 mph.Luckily I was able to claimed the from his insurance company.The other party insurance company paid the total cost for me to replaced my bumper to a brand new one from Nissan and car rental as well. Imagine, I use two bumpers within a year!!!..
After I park my van at Nissan dealership parking lot,Elliot drive me home.The dealership will open at 9.00 am but their service is first come first serve basic.Mostly the consumers will stand in line waiting for them to open the front door.Elliot go back to dealership again to hand over the key.When he is back to from dealership,he is so furious.The service guy told him that he have to paid for diagnostics which is $95.He argue with him about the warranty.The service man suggested Elliot to call corporate office nissanusa/about/corporate-info/community-relations about his problem.Elliot do as what he suggested.He call Nissan corporate office and complain about our van problem."how can a alternator blew
out in a year old car?.The battery dead just after a year old.That impossible for a brand new van.The brake is wobble when we drive at high speed".The corporate office customer service promise to deal with the problem after taking down all the informations.
At 3.00 pm we drop by again at the dealership's to pick Mishu's car seat and some items in the van.They told Elliot that our van will be ready on Tuesday.And they are going to bear for all the repair cost .Thanks God!!!.I think we bought a defective brand new van.In the same time another customer bring in the same model van as us with the same problem.On the way home,we recall the argument we had last year when we decide which company van we should get.Elliot want to buy Caravan from Dodge but I don't like American car.I prefer Japanese car which is Honda Odyssey or Toyota Sienna but Nissan offer an awesome discount and rebate,so we choose Nissan Quest instead.At the same time Nissan was able to offer a good price for' trade in' Elliot's brand new Stratus.
Well now we have to live with it whether we like it or not.
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About the Author:
Hi!! My name is Lesley and I'm a simple SAHM(stay at home mom) who currantly live in Long Island,New York with my daughter Mishu and hubby Eliot .I'm Malaysian who live in US and A for many many moon and I'm a person who love to eat, cook and bake.If you have any suggestions ,questions or comments please feel free to email me at beachlover1917(at)yahoo(dot)com. To know more about my life or my kitchen you can always hop over to my other 2 blog.
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2 comments:
Of all the car manufacturer, I like Honda the best. My next minivan would be Honda Oddessey, if not, Dodge Caravan. Glad to know Nissan is paying for all the repair cost. Kalau tidak, koyak poket kan?
Cath..Yalor..I like Honda too.My previous car b4 was Honda accord LX.I sold it 2 months after I bought this van.Yeah,we 're so glad that Nissan cover all the repair cost.Imagine the alternator,brake,battery and labour cost!!
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